Wednesday, December 6, 2017

What Trends Should You Consider When Purchasing Business Telephone Systems

By Anna Hamilton


Much has been said about how emerging technologies are changing the world of enterprise communications. While there's no doubt that some of these concepts are indeed redefining telephone sytems Vancouver, what really matters is whether or not one embraces the evolution. In other words, having the foresight to recognize key trends could make a huge difference in the future of your company.

Now that VoIP technology has gone digital, security has become a hotly-debated topic across the globe. While most cloud-based systems have in-built safeguards, there's no denying that they're more vulnerable than their traditional counterparts. As such, vendors now face more pressure in ensuring effective cloud security. Needless to say, this hasn't spared clients the cost of upgrading their networks to make them more secure.

Gone are the days when businesses could provide their employees with multiple channels, each serving a single purpose. Users now demand a seamless experience when connecting via different systems and, as a result, companies are now having to consolidate their voice, text and video applications into a single platform. This eliminates the confusion that often results from switching channels, and VoIP often comes in handy during the integration process.

With mobile employees making up the majority of today's workforce, businesses need to find ways to help them collaborate effectively. This is why smartphones are now replacing the traditional desk phone, as they allow remote workers to take their extension with them. Although the use of mobile VoIP isn't as widespread as previously projected, this is an area that's poised to grow exponentially in years to come.

VoIP is one of the few applications that can be found in businesses of all kinds. This makes it the perfect solution for bridging other tools, with the goal of facilitating the flow of information from one platform to the next. In years to come, most vendors will offer the ability to integrate their systems with other marketing tools, a trend that will make communications far more efficient.

For companies seeking a cost-effective way to facilitate extended calling through web browsers, webRTC presents a great solution. This is a standard that allows such features to be embedded in websites and apps without proprietary technology. Previously seen as disruptive to VoIP, webRTC is now viewed as an extension that takes the former into new platforms.

The Internet of Things represents perhaps the most exciting development in the VoIP sector in the last few decades. This is mostly because phones will act as the key agents for establishing connections between the devices making up the IOT. Words alone cannot describe just how many new opportunities await in this smart environment, so start exploring how you could leverage it for your own business.

Corporate communications is no longer exclusively the domain of traditional desk phones. Networks have changed a lot in the last few years and, as a result, an abundance of new connectivity solutions have emerged. Keeping up with these changes will help you figure out what preparations you need to make to be ready for the future.




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